Orders usually ship between 24-48 hours, with US Postal Service, Standard Ground Service, or LTL Freight.
*During periods of high volume, such as the holiday season, allow 3-4 business days for an order to ship, when using Ground Service, or LTL freight.
* If you need a package to arrive by a specific date, you MUST select a 3 Day, 2 Day, or Next Day service, to ensure delivery on a specific date.
Orders made with UPS expedited shipping will leave the same business day, if ordered by 2pm, EST. You will receive an email with tracking information when the order ships.
UPS: Ground - Free
USPS: Priority Mail - PAID Service
UPS: 3 Day Select - PAID Service
UPS: 2nd Day Air - PAID Service
UPS: Next Day Air Saver - PAID Service
We do not accept international orders at this time.
METHOD OF PAYMENT
We accept Visa, MasterCard, Discover, American Express, PayPal, Google Checkout.
Most orders will be shipped the next business day after the order is placed. Any items missing from your order will be marked out of stock and will not be back ordered unless requested.
Our goal is for you to be as comfortable shopping with us as you are shopping in your local corner store or shopping mall. We take seriously the issue of security. You have the choice of PayPal or Google Checkout in our shopping cart the one most secure form of payment on the internet.
Poker Supplies Anytime is required by law to charge New Jersey residents 7 % sales tax on merchandise and shipping. Sales tax will be automatically added to orders shipped with in the state of New Jersey. All orders shipped outside of NJ are not taxable.
Our products are top quality name brand merchandise. Each item is carefully inspected before it is packaged and shipped. However, we understand that sometimes you just aren't happy with something you purchase. You can return any item for any reason for a refund within 30 days of receipt. The customer is responsible for all shipping costs for a returned item.
Below are some guidelines to follow for returns:
- All returns must be received within 30 days of the order being shipped.
- Customized chips of any kind cannot be returned.
- Anything returned from buyer's remorse will be subject to a 15% restocking fee. This fee can not be waived.
- We cannot accept opened DVD’s, Copag or KEM cards. They cannot be resold and will not be refunded.
- If a customer receives defective merchandise, they can only exchange it for a similar product of equal or lesser value.
- If a product is returned from buyers remorse, a 15% restocking fee will be charged. If you are returning a product that is defective or incorrectly shipped for a refund, then you will be refunded for the cost of the item only.
- If a product arrives damaged, Pokersuppliesanytime.com must be notified immediately. Once we are notified, a claim will be placed with the corresponding shipping company. Once the claim has been resolved, the customer can then get a replacement, or a refund.
- Opened poker chips, or Paulson Chips that are returned, will receive a 25% restocking fee (no exceptions). Any chips returned will have a 15% restocking fee even if they are not opened.
- If your customer ordered the wrong item and returned it for a different item, you will be charged a restocking fee and shipping fee's and will be refunded less those fees. Then you may place another order for what your customer would like.
* FREIGHT SHIPMENTS
All Freight orders must be inspected BEFORE the END USER accepts the shipment. If damage is not discovered or noted and a shipment is accepted and signed for then PokerSuppliesAnytime.com is not responsible for replacing the product. Signing for a shipment without noting damage on the Bill of Lading is stating that the shipment was free from damage and in perfect condition. ALL Freight deliveries must be inspected, no matter how large the order or product is. There are no exceptions to this policy.